This Cookie Policy explains how Direct Parcels ("we", "us", or "our") uses cookies and similar technologies on our website direct-parcels.co.uk. This policy is designed to comply with the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR).

By continuing to use our website, you agree to our use of cookies as described in this policy, except where you have configured your browser to reject them.

What are cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to website owners.

Cookies can be "persistent" (remain on your device for a set period) or "session" (deleted when you close your browser). We use both types to ensure our booking system functions correctly.

How Direct Parcels uses cookies

We use cookies for the following essential purposes:

• Essential/Strictly Necessary: To enable core functionality like postcode storage, booking session management, and secure payment redirection. Without these, the quote and booking system would not work.
• Performance and Analytics: To understand how visitors use our site (e.g., which pages are popular, how users navigate). This helps us improve our service.
• Functional: To remember your preferences such as vehicle selection and recently entered postcodes during your session.

We do NOT use: Advertising/tracking cookies for third-party remarketing, social media tracking without consent, or any cookies that sell your data to advertisers.

Cookies we use

The following table lists the specific cookies used on Direct Parcels:

Note: localStorage items (like booking confirmations) are similar to persistent cookies but are stored differently. These are also covered by this policy.

Managing your cookie preferences

Cookie Banner

When you first visit Direct Parcels, you will see a cookie banner allowing you to accept or reject non-essential cookies (analytics and functional cookies). Essential cookies are always active because they are required for the booking system to function.

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

• View which cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific websites
• Clear all cookies when you close your browser

Important: Disabling essential cookies will prevent our quote and booking system from working correctly. You will not be able to calculate delivery prices or complete a booking.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our services. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

If we make significant changes, we will notify you via a banner on our website or by email (if you have an active booking with us).

Contact us about cookies