FAQ
How fast can you collect my item?
How fast can you deliver it?
Flexible Delivery Options Built Around You, Whether it’s urgent or scheduled, we offer delivery solutions tailored to fit your needs. If your item needs to reach its destination immediately, we’ll send it straight from collection to drop-off with no detours and no co-loading. Planning ahead? We’ve got you covered with timed deliveries, overnight options, and bespoke scheduling—ideal for businesses requiring precision or individuals arranging ahead of time.
We adapt to your requirements, ensuring your delivery arrives exactly how and when you need it. Learn more about our overnight and custom courier services today.
Does it matter how short or long the distance is?
No Job Too Near or Too Far, Whether it’s a short trip across town or a haul from Cornwall to Scotland, we treat every delivery with the same speed and attention to detail. From single envelopes to full pallet consignments, our team ensures that distance never compromises service. Local or nationwide, each job is handled with care, urgency, and professionalism because every mile matters.
Does it matter how small or large my consignment is?
No Item Too Small or Too Valuable, From a single postage stamp (yes, really!) to high-value shipments worth millions, we’ve transported it all. Whether it’s specialist machinery, bulky furniture, car components, or medical equipment, our team ensures it reaches its destination swiftly and securely. With a fleet ranging from nimble motorbikes for urgent, lightweight jobs to articulated lorries for full-load transport, we’re equipped to handle every type of consignment fast, safe, and hassle-free.
If it needs moving, we’ve got the right vehicle and the expertise to get it there.
Do I need an account to book with you?
Everyone’s Welcome – Book Without the Hassle, Whether you’re a large business seeking reliable courier support or an individual in need of a one-off urgent delivery, we’ve got you covered. At Direct Parcels, there’s no need for contracts or accounts—just straightforward booking and fast service.
We make life simple. Get your free quote today and let us take care of the rest.
How do I get a quote and how do I pay?
Get Your Fast, No-Obligation Quote,It’s easy to get started just fill out our online quote form or call us directly on 07821 786000. We’ll provide a quick, tailored price based on the size, weight, delivery distance, and urgency of your shipment.
Payment is straightforward and secure. You can pay by card, bank transfer, or, if you’re a regular business customer, via invoice.
Do you deal with domestic customers or only businesses?
Courier Services for Everyone, At Direct Parcels, we proudly serve both businesses and individuals—no matter the size or urgency of the task. Whether you’re a solicitor needing urgent legal paperwork delivered, a loved one who’s left their passport behind, or a business moving high-value stock, our team is ready to respond.
From domestic deliveries to rapid same-day solutions for businesses, our flexible service adapts to your needs. Whatever the job, we’re here to get it done quickly, safely, and professionally.
Explore our courier options tailored for both individuals and companies.
Will my goods be insured during transit?
Your Goods, Fully Protected Every Step of the Way, At Direct Parcels, security and peace of mind come as standard. Every driver is fully vetted and insured, with goods in transit and public liability cover included across the board. Our fleet is GPS-tracked in real time, providing full visibility from collection through to delivery. Whether it’s a vital document or a multimillion-pound shipment, we ensure it’s handled with care, precision, and the highest safety standards.
Trusted with consignments worth up to £10 million—you can rest assured your goods are in safe hands.
Can you collect from my home address?
Personalised Collection – Wherever You Are, Whether you’re a private customer or sending something personal, Direct Parcels makes it easy. We’ll collect your parcel directly from your home, workplace, hotel, hospital—or wherever suits you best.
There’s no need to visit a depot or drop-off point. We bring our service to your doorstep, making the process simple, convenient, and completely stress-free.
Why should I choose Direct Parcels?
Speed, reliability, and five-star service, operations running 24/7, Direct Parcels is proud to be one of the UK’s most trusted courier providers. Thanks to our nationwide network, rapid collection times, and a dedicated team of professional drivers, we consistently deliver where others fall short. Discover our full range of courier services today.